Administration of IT equipment is a tangible item of the company’s budget. It is necessary to create an IT department to manage both equipment and other services within the enterprise (mail, CRM, telephony). Specialists of the department must be provided with appropriate workstations, computers, tools and other resources. The best solution in this case is the transfer of these functions to a third-party company (Outsourcing). As practice has shown, this solution is beneficial both from a financial point of view and also from quality service.